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Top: Reference: Libraries: Library_and_Information_Science: User_Services: Reference_Services:

Add Your Site to this page! Virtual Reference Desk  (7) Bernie Sloan's Digital Reference Pages - - Several bibliographies, lists, papers, and reports on online or virtual or digital reference services. Cooperative Reference Service Policy Manuals - - Guidelines to help libraries create cooperative agreements to share reference services between institutions. Guidelines for Behavioral Performance of Reference and Information Services Professionals - - Criteria list to be used to evaluate the reference skills of library staff. Guidelines for Medical, Legal, and Business Responses - - Guide to the answering of reference questions in areas of medicine, law, and business. Discusses ways that librarians can answer deal with these questions in a way that prevents the librarian from dispensing legal or medical advice. Management by Wandering Around: Reference Rovering and Quality Reference Service - - Describes the business concept of management by wandering around and details how it can be used in providing patrons with better reference assistance. Minnesota Opportunities for Reference Excellence - - The goal of Minnesota Opportunities for Reference Excellence continues to be improving the overall quality of reference service, which includes the reference interview, print and electronic sources, and Readers' Advisory. Sites for Reference Sources - - Collection of links that library staff would find useful in conducting reference work. Virtual Reference: Overrated, Inflated, and Not Even Real - - Article critical of chat and e-mail reference services in libraries. Wonderful World of Wombats - - Unofficial Stumpers-L auxiliary web page for the difficult reference questions mailing list. Search for "Reference Services" on the following search engines: Google | Yahoo | MSN | Alta Vista | Dogpile | Ditto Image Search | Reference Services - Reference - Libraries - Library and Information Science - User Services - Reference Services Help build the largest human-edited directory on the web. Submit a Site - Open Directory Project - Become an Editor Repair Credit   Online Option Trading   Gate Operator   Harley Davidson Accessories