Books

Building Learning Communities in Cyberspace: Effective Strategies for the Online Classroom - - Publisher's page on a book by Rena M. Palloff and Keith Pratt focused on creating virtual classroom environments while fostering a sense of community.

Community Building on the Web - - Companion Site of a book authored by Amy Jo Kim. Presents nine core strategies for site builders to make websites a catalyst for community growth - and earn money along the way.

Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge - - Companion site of a book written by Cliff Figallo, who presents technologies and community development techniques suitable to web-based communities. Includes links to other resources.

Net Gain: Expanding Markets Through Virtual Communities - - Book by Hagel and Armstrong presenting scenarios and how online communities were used strategically to build value to customers and gain a competitive edge.