- The Phone Coach : The Phone Coach provides customized phone training to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members.
See also:
- Ceres Innovations Inc. - - The CERES model places employees at the center of customer relations within the compan.
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- Communication Strategy Consultants - - Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
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- Corporate Dynamics, Inc. - - Training and consulting solutions for customer service, sales, and management related issues.
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- Craig Speaks - - Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
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- Customer Service Review, Inc. - - Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
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- CustomNet Services - - Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
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- Dionco Inc. - - A retail consulting firm specializing in retail selling skills and customer service skills.
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- Glasstap Training Services - - Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
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- Jones Associates - - Specializes in researching, preparing and delivering training program.
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- Learning Curve - - Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
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- Learning Journey, Inc. - - Solutions to help increase employee morale and give better customer service through communication and corporate culture.
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- SunShower Learning - - Video-based training program to inspire positive attitudes in front-line customer service employees.
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